Bidding Error Costs Domainer $500 but should it have happened in the first place ?

Everyone makes mistakes, and in the fast paced business of domain auctions those mistakes can cost people a fair amount of money.

A poster on Namepros who looks to be a relatively new domainer, bid on an expiring name at Go Daddy Auctions. He says he bid $15 and when he got the message that he was outbid, he upped it to $20.

Here is what happened next straight from his post,

Here is the situation

I bid on a domain name tiltomo(dot)com on Godaddy for $15 as soon as i bid on this, the system gave me a message saying that you have been outbid. So i wanted to increase the bid to $20 and accidentally i had not deleted the $15, so the system took it as $1520 and i had hit enter by then.

I had called Godaddy immediately and tried explaining the situation that this was done by mistake.

All the rep on the other end could say was there is nothing to do.

Has anyone ever been in such a situation, what do do now?

Ps:- I did a bit of research on the domain name before i wanted to bid, it looks like there used to be a visual search engine by the name tiltomo ( checked on Google ) .

In the event of a worse case scenario where if i have to pay for this domain name ( if i dont pay, they suspend my account and i dont want that because i have a lot of domain names with them), what is the actual worth of this domain name in the market.

Feeling awaful about this and hope some of the pros here could help me with this.

Now putting this in a public forum and a known proxy bid of $1520 he may have caused more trouble for himself as a few commenters suggested.

Namepros member Disco Bull wrote :

Apparently it was previously some sort of search engine so perhaps it has traffic? Anyhow, if this sort of thing happens again, I’d suggest not posting the name of the domain in question in a public forum.

After that member DU took it up a notch with the following statements:

Next time setup a bogus account using a proxy on pay as you go credit card – bid more than your original bid and then obviously don’t pay.

Is it right? No.

But legally you have the right to retract a bid prior to the announcement that the article is sold. None of the domain name auction houses follow any real laws anyway so why should you play along?

I recommend on account for bidding and one for managing your names – that way nothing is ever tied together.

———- Post added at 03:01 AM ———- Previous post was at 03:00 AM ———-

Originally Posted by verbster View Post
consider it a lesson learned? What nonsense! GoDaddy should have reset the bid to $20.

They should have reset the bidding to the starting price. Backing out a bid should not revive the prior bid – though in this case I’m sure no one would complain.

———- Post added at 03:06 AM ———- Previous post was at 03:01 AM ———-

Originally Posted by NS View Post
I too thought that perhaps it went this badly because he posted the name here. From the first post, I thought: “damn, he mentioned the name”. And also the finer details, e.g. $1,520 proxy bid, etc.

@OP: Out of curiosity, how many bidders were there exactly?

There are too many horrible people in the world… but that was my thought exactly. Then again, I could reverse this tactic too and get a mean moron to win an auction.

The poster said he did pay for the name.  Go Daddy was notified immediately of the mistake, should they have cancelled the errant bid ? What are your thoughts ?

{ 7 comments… add one }

  • Chris March 24, 2014, 12:55 am

    I had this exact situation happen to me about a week or two ago. My proxy bid ended up being orders of magnitude larger than what I had intended to bid, and I sat there nervous waiting to see how high I was going to be bid up. Fortunately it ended at a price that I was willing to pay, but GD seriously needs a way to help when this happens. There’s no reason they can’t at least lower it to the high bid so that your proxy bid doesn’t prevent you from sleeping at night.

    This was definitely a bug/oversight with their site when it happened, because prior to that day, my bid was always cleared after submitting it. It seems to be fixed now and the bid is cleared after submission, even when outbid. I only bid once or twice a week at GD, so I’m not sure how long this problem existed. It may still exist under certain circumstances.

    Reply
  • HowieCrosby March 24, 2014, 3:56 am

    I believe GD should extend an olive branch to the account holder for the honest mistake, but I think they are just a big business machine now and will unlikely do nothing about it.

    However, to get an important matter like this concluded, you really have to progress past the rep and talk with a manager, otherwise the rep is just going to stay with their ‘tick list’.

    Reply
  • Nick March 24, 2014, 3:59 am

    “Next time setup a bogus account using a proxy on pay as you go credit card – bid more than your original bid and then obviously don’t pay.”

    People like “DU” on Namepros.com give the industry a black eye.

    “Is it right? No.”

    Is it right to drink and drive? NO.
    Is it right to rob people? NO.
    Is it right to be a bully? NO.

    Then likewise it is not RIGHT to willingly and knowingly defraud GoDaddy or any other company or person out there.

    DO NOT SUGGEST IT NOR DO IT YOURSELF!

    “DU” needs to start contributing to a better domaining industry instead keeping it down.

    Holy cow.

    As far as what happened? Its unfortunate. Let GoDaddy and the person involved handle it. They’re all adults.

    Reply
  • Ron March 24, 2014, 9:16 am

    I have to agree bidding is not a game, try this kind of stuff at a live auction, and not pay, let’s see you walk out of there without being shamed. People seem to have a different attitude about domain auctions, they are serious business. Godaddy auctions has to many shill bidders, deadbeats, and people who bid beyond their means. Shut it down, verify it, but they refuse because more times out of not, the shill bidders end up driving the legit bidders up, ending up making more money for Godaddy. These people can’t even put an empty cart option on their checkout. I am moving over to uniregistry, c ya godaddy.

    Reply
  • Nick March 24, 2014, 10:56 am

    @Ron, its not just GoDaddy…. its happened to me on Afternic, Sedo, privately, as well as GoDaddy. And I am sure it happens elsewhere. Its too easy to hide behind the mask of a computer screen. Something needs to change industry-wide.

    Reply
  • Odira September 21, 2017, 7:20 am

    That’s unfortunate for the guy and a bigger mistake was making the name public.
    Seriously the bidding rule for domains is not fair sometimes.

    Reply
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