Goodbye Disqus, Anonymous Commentators – Welcome Back!

Well my experiment with Disqus has come to an end after a few months of using their comment system on my blog. Overall I found that the number of comments I received actually went up, but I also found that I had to deal with a lot more issues with comments not being posted. I finally decided to throw in the towel when I did a post earlier this week that got over 80 comments but also lost a ton due to some kind of comment overload.

Still I’m a case study kind of guy so I thought, why not share what I learned with everyone else so you can make the decisions yourself. So first, here’s what I liked about Disqus:

  • Ability to respond to comments and have the response appear in-line, very cool!
  • Advanced options for access control – great to get rid of comment spammers
  • Awesome support – the people at Disqus rock, definitely a good company

Now for the bad:

  • Annoying to get logged-out of my own comment system when in my dashboard
  • By not allowing anonymous commentators I lost a few really great people (not Disqus’s fault here of course)
  • Problems publishing a high-volume of comments
  • Confusing for people – Disqus just isn’t used on many blogs so people aren’t used to dealing with it

So there you have it. A great test, and an interesting adventure but I can tell you I’m already feeling much better with good ol’ normal WordPress comments. My original reason behind adding Disqus was to get rid of anonymous commentators, however through the whole experience I realized, heck, if you want to be anonymous, be anonymous.

For years I have said “Comment and let your voice be heard” and now I mean it more than ever. So come one come all, share your opinion, good or bad and join in the discussion. We’ve got an exciting year ahead of us!

{ 17 comments… add one }

  • TeenDomainer May 3, 2012, 3:50 pm

    I think that especially in this industry some people would rather be anonymous and share their thoughts which is better than them not sharing at all.

    Reply
  • Twerg May 3, 2012, 4:10 pm

    Interesting find. I havent yet had such an issue with disqus on any of my wordpress sites.
    But yes there is obviously a decline in comments.

    So what plugins are you using to combat spam for the normal wordpress comment system?

    Reply
    • Morgan May 3, 2012, 4:13 pm

      @Twerg – it was weird, I think it had something to do with so many comments coming in so quickly. I am using Akismet to blog spam comments, it usually does a pretty good job.

      Reply
  • Twerg May 3, 2012, 4:16 pm

    Did you try asking support about it?
    The problem with Akismet is that it filters a lot of valid comments too due to email blacklists (most people being internet marketers tend to use their email id for a variety of purposes).

    Reply
  • Mickey D May 3, 2012, 4:44 pm

    Good to be back. I am one of those anonymous posters that would never have posted otherwise.
    You made the right choice, Morgan.

    Reply
    • Morgan May 3, 2012, 7:22 pm

      @Mickey – awesome to have you back!

      Reply
  • Ro May 3, 2012, 5:16 pm

    Hey Morgan – not sure what you’re referring to. Disqus has always allowed anonymous (guest) commenters.

    Also, check out the new Disqus 2012, just out today: http://blog.disqus.com/post/22325598158/try-out-disqus-2012.

    -Ro | DISQUS

    Reply
  • 4093057 May 3, 2012, 5:34 pm

    Morgan, being that this is your blog you are free to do as you please. You do a great job, keep up the good work.

    I would like to say, I used to visit a site that used disqus and some articles received 1000’s of comments. Yes, thousands per article. So, I believe they can handle volume. Is it possible something was wrong on your end?

    Lastly, besides a select few and we all know who they are, aren’t we all anonymous sitting behind a keyboard? Besides, disqus allowed you to post as sdfjjads5kfjaksdjfmlkjaslkdajdfadkj or whoever else you feel like being.

    Reply
  • John May 3, 2012, 5:46 pm

    Good choice. I never found that system easy to deal with.
    Welcome Back.

    Reply
    • Morgan May 3, 2012, 7:22 pm

      Thanks @John!

      Reply
  • Michael May 4, 2012, 7:27 am

    I’m glad you got rid of that system, I enjoy commenting on your blog but didn’t want to deal with the Disqus system.

    Reply
    • Morgan May 4, 2012, 7:43 am

      Thanks @Michael – that seems to be the general feeling! Awesome to make it easier for everyone to comment and glad to see your comments on here!!

      Reply
  • PPC Ian May 4, 2012, 9:01 pm

    Morgan,
    Great news! I’m not a huge fan of Disqus. Much prefer the simplicity of the anonymous commentating. Glad it’s back to the old system and can’t wait to comment more frequently again!
    Best,
    Ian

    Reply
  • What? January 18, 2013, 4:49 am

    Disqus allows for “guest” comments… You just need to enable it in the dashboard.

    Reply
  • Anonymous June 24, 2014, 8:44 pm

    I don’t think businesses realize just how much they hurt their SEO score by forcing sign ups.
    I have never signed up for any of the useless crap that is “news discussion”. CNN, MSNBC, Fox, etc.
    Never once have I signed up. They lose a comment, they lose more page hits (since I just leave) and they lose a few ranks on the SEO scoring system. I say this because I know I’m not the only one. People don’t like wasting time signing up for shit when they could be wasting time watching porn or stupid crap on YouTube.

    Or both.

    Reply
  • anonymous December 30, 2015, 2:41 pm

    I have had bad luck with my info being stolen online(I has cost me thousands, and sometimes it gets resolved…after insane amounts of time spent trying to resolve issues, so its a loss either way), and refuse to post my info, or even anything that is linked to my email. It seems like more and more sites/apps/even comments want to be linked to our personal info, which seems kind of crazy. with all the fraud and identity theft rising, you would think security online would be getting tighter. but anyway, I agree that you will get a more diverse range of comments without mandatory logins, and there have been alot of times I tried to reply to a comment with helpful info, or tried to find help myself thru comments…but couldnt, because it required a login. I guess the only downside is the spam, and a**holes….but there is a downside to everything

    Reply
  • Avlin May 11, 2017, 5:14 am

    Great! I also don’t have a good experience with Disqus.

    Reply

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