Should Escrow.com be required to provide the address of a domain buyer to the seller?

Today popular domain name blogger Konstantinos Zournas complained on Twitter about an issue he was having with Escrow.com, here’s the tweet:

konstantinos-escrow-com

I’m no lawyer so I don’t know if Escrow.com is legally required to provide this kind of information however Konstantinos did bring up European Union laws in a follow-up tweet about the situation.

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Escrow.com did follow-up at the end of the string indicating that the buyer did agree to allow them to disclose the buyers address and it was sent to Konstantinos.

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So here’s the question, should Escrow services like Escrow.com disclose the address of the buyer to the seller or should they follow the process that Escrow.com is now where they ask for permission directly before disclosing. I guess I can see both sides of the story here. On one hand, as a seller I definitely would want to know the details of who I’m selling to, I don’t know the value of this domain but if I sold someone a $200,000 name I’d probably be pretty concerned if they tried to hide their address from me.

At the same time I can understand Escrow.com’s predicament here since they are trying to facilitate the transaction and an address might be considered confidential? Still, it feels to me like if you’re going to share someone’s name and email, why would the address be off limits?

Like I said above though, I’m no lawyer, and I have no idea what kinds of restrictions Escrow services have on how they handle information like this. It’s hard to know whether this is a decision that Escrow.com made themselves or a regulation they are abiding by. I do know as a domain seller I’d be pretty nervous selling to someone that wouldn’t share their address since this goes on every contract I’ve ever seen.

What do you think? Was Escrow.com in the wrong here or are they just playing by the rules?

{ 8 comments… add one }

  • Michael October 6, 2017, 3:05 am

    Why would you need someones address other then to spy on them and see how much there house is worth? Anyway if someone didn’t want to give you an address then they would probable just give you a PO box. Your not buying something that needs to be shipped out.

    Reply
  • Konstantinos Zournas October 6, 2017, 3:13 am

    Escrow.com in general does provide the address. This was a different special case. Sorry but I have not shared all the details.

    Michael, WTF are you saying?

    Anyway, under EU VAT Directive, a full invoice must contain:

    The date of issue
    A unique sequential number identifying the invoice
    The supplier’s VAT identification number
    The customer’s VAT identification number
    The supplier’s full name and address
    The customer’s full name and address
    A description of the quantity and type of goods supplied OR the type and extent of services rendered
    The unit price of goods or services. This does not include taxes, discounts, or rebates unless these are part of the unit price.
    The transaction and payment dates (if these are different from the invoice date)
    The VAT rate applied
    The VAT amount payable
    A breakdown of VAT amount payable by VAT rate or exemption
    The foreign currency rate (if an alternative to the supplier’s national currency is used)
    The EU VAT Directive refers to sequential numbering, but this number can be based on one or more series. For example: if you run two online shops, you can choose different numbering schemes for each of them. These numbering schemes may include alphanumeric characters, which can help differentiate between types of customers, supplies, etc.

    Reply
    • Fatih OZ October 6, 2017, 5:30 am

      Why do you want to learn that info? It does not change the outcome as the transaction is started already?

      Reply
  • steve brady October 6, 2017, 3:29 am

    None of the Syrians that march into the EU every day have to provide an address

    Reply
  • Nick October 6, 2017, 4:16 am

    Anyone know what the law regarding this is in the United States?

    Reply
  • John October 6, 2017, 5:21 am

    Why does that matter? When you buy or sell a stock do you know who the other side is? If one doesn’t want automation closes then go old school and ask for a check.

    Reply
    • Nick October 6, 2017, 10:27 am

      Its a CONTRACT, thats why it matters. Too many dead-beats simply walk away from these sales thinking there are no repercussions.

      Re:stock sale – yes you do know who is on the other side. It either the broker or the company directly. You have ALL of the information – the company’s info, the brokers info, and so on – so the analogy fails.

      Reply
      • John October 6, 2017, 10:45 am

        “Re:stock sale – yes you do know who is on the other side. It either the broker or the company directly. You have ALL of the information – the company’s info, the brokers info, and so on – so the analogy fails.”
        It’s usually others not market market makers directly or open market company buybacks.
        If it’s a contract then have the registrar or escrow company go after the buyer and enforce it.
        Make it easy for a buyer using a simple BuytItNow page and price the name using someone like Uniregistry.
        But, it’s all a mute point if Europe has laws requiring it.

        Reply

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