Another Scandal in Domainville: My Thoughts on Scandals and Controversy

Well I told myself I wasn’t going to jump in today but I just can’t help myself. I usually stay-away from covering scandals and controversy but after reading some comments on TheDomains I thought I’d say my piece. Michael did a great and informative story about the Moniker snafu that took place this week. In his comments I noticed a few people pointing the finger at Oversee and questioning the company. Since I’ve been silent up until this point I thought it was time to share my view on all this controversy and scandal rocking the Domaining world.

scandal_in_domainville

To make my point I’d like to use an example, a company we all might soon forget – Enron. This company befell what might be considered the largest accounting scandal ever and started a chain reaction. At the time I remember thinking how terrible it was that Enron had done this, all behind the backs of their employees and shareholders – it was corrupt from the top!

However…and this is a BIG however, Enron wasn’t the only company with funky accounting practices. A lot of companies still cook the books and some get caught others don’t. My point is that Enron wasn’t the only one doing it, but they were the biggest and they got caught. It was not a single Enron employee who destroyed the company but the executive leadership themselves.

Now let’s fast-forward to the present day. Oversee has now had two controversial events take place first with Nelson Brady and now with an individual Moniker employee. In both cases Oversee has come-out and been completely open and honest with the community and in the case of Nelson Brady, paid a small fortune to right the wrong. Plus do we all really think that Oversee is the only company that has ever had issues with auction fraud? Couldn’t this be happening all over the place and only one person has taken the fall so far?

The same is true for this recent event at Moniker. There are tons of registrars out there and I don’t think Moniker is the only one this has happened to. The different here between Enron and Oversee which is so important to point-out is where the scandal and controversy begins. At Enron it was the leaders of the company who were corrupt and screwing-over the employees. At Oversee I think they have an all-star cast in their leadership starting with Jeff at the very top. I trust Jeff and the leadership team and don’t think that either of these events should reflect negatively on them at all – this is the nature of running a big company.

One of the hardest things about running a business is finding good employees. Heck I’ve only run my business for three years and I’ve already hired and fired over a dozen people to get the team I have now. When hiring people you are left with just that – people. You might find the brightest hard-working person in the world, but you don’t know how that person will respond to every situation or when that person will do something out of character. This is the risk all of us take when hiring employees and trusting them with our company and clients.

I have never once thought of doing anything that could potentially harm my clients and I never will. However if I have 100 people ten years from now and one of them steals money from a client what can I do as a good leader? As the face of the company I would come right out and tell the world what happened, be completely open and honest, and then charge forward with my business. This is exactly what Oversee has done in each of these cases – they have taken the high road.

So when it comes to scandal and controversy I try to look for the real scandal, the real controversy and I’ll tell you this – it’s not Oversee. No, the real scandal surrounds a company you haven’t heard of, or maybe one you have but just isn’t in the news that much. When these companies discover issues they might keep it a secret, you’ll never know, the leadership may be involved in covering it up…that’s a problem. When a company has an employee who breaks the rules that is life, it happens, it is how the company deals with it that matters.

I want to applaud Oversee in their swift and communicative approach to this issue, I would do the same if it was my company and I hope all of you would too!

{ 9 comments… add one }

  • RH December 31, 2010, 7:52 pm

    I think rocking the industry is a little too strong. I think privacy eventually goes away.

    Happy New Year Morgan Best of luck.

    Reply
    • Morgan December 31, 2010, 8:41 pm

      Thanks @RH – Happy New Year!

      Oh and I was being sarcastic about rocking the industry…my point is that we make too big a deal about these things!!

      Reply
  • MQJ December 31, 2010, 11:07 pm

    Happy New Year Morgan!

    Reply
  • David Williams January 1, 2011, 1:56 am

    Very well said Morgan. Making out as if something is huge and catastrophic is always a better story than something minor and that can be rectified. I believe this is the case with this “scandal” and am happy that Oversee are at least open and honest. It would be much easier for them to simply give the employee a behind doors warning and ensure word doesn’t get out. Whichever way they go there is always going to be people claiming they done the wrong thing, but I think it’s a non-story really.

    Reply
  • Eric J January 1, 2011, 4:28 am

    @David Williams – “It would be much easier for them to simply give the employee a behind doors warning and ensure word doesn’t get out..”

    That’s what they tried to do – this only got out because the other party brought it to Rick Schwartz’ and Mike Berken’s attention, then they gave Moniker two weeks to deal with it or it would be made public.

    Reply
  • Richard K January 1, 2011, 7:57 am

    Oversee charges 20% to sell a name. That’s the highest in the industry. They want one fifth of your property to auction names. They change whois record without domain owners permission or an email regarding a change in ther terms and conditions. And if you win an auction they will register the domain with some registrar you never heard of in India or Pakistan. Some of these registrars will never send renewal notices or reminders to check whois accuracy. Names fall through the cracks and snapnames sells it again. They also do not honor there own terms and conditions. I had over $1500 worth of names returned to me from Snapnames well after 7 days past the sale. I took my money according to THEIR T&C. They then returned the names, debited my account and said they were purchashed using a stolen credit card. I later found who the “buyer” was. It was a guy from Pakistan whos office had been raided for international money laundering and suspected terrorism. The Halverz BS was not the only shady thing this company does. It’s just the one they got caught at. There fallguy Brady goes to jail while these guys get rich. I can document everything I say is true. I used to spend big bucks at snapnames. Over $25,000 a year. Not anymore. No thanks snapnames I will bid on names at NameJet.

    Reply
  • Ron Bar January 1, 2011, 8:24 am

    Whether it is a company or a government, a misguided employee can easily destroy an organizations good will and years of great work and prosperity. Remember that there is no allegation that the management did anything wrong. This appears to be an isolated innocent by a vogue employee and should not reflect on the company’s good will. I use Moniker and I will continue to do same. The ups and downs are just a part of business. Here we have a company with a stellar record and years of dedication with great results and happy clients throughout the world.
    Indeed the best way to handle the matter was the exact way they responded; with openness and candor. It allowed us to make honest informed decisions. And, I for one appreciate the way they conducted their business. Good for Moniker and Oversee.

    Reply
  • Domainville January 1, 2011, 10:03 am

    Morgan,

    Would you feel differently if it wasn’t your friend that’s been implicated?

    Reply
  • Big Luke January 1, 2011, 7:34 pm

    @ DumbBee

    In the case of Nelson Brady, paid a small fortune to right the wrong.
    —————-
    Yeah, to shut HALVEREZ up!

    Two ( 2 ) Times and it was the little ole bad employee …
    YOU wish you had there AD Accounts …
    So you could suck up some more! WHORE!

    Reply

Leave a Comment